Browse All Modules

Many modules in our comprehensive list below are also offered as part of a Course or Specialty Certificate. Before purchasing individual modules you may want to check if one or more of them are part of a Courses or Specialty Certificate that you are interested in.

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Module Name Summary Purchase View Quiz
A. Credit in the Business World

This module also included in:
Business Credit Principles
This module provides an introduction to the topic of credit. It explores the history of credit, the primary reasons credit is offered and presents an overview of the credit process.
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$89.99
N/A N/A
Advanced Credit Policy - Part 1

This module also included in:
Advanced Credit Policy
The major topic in this module is making credit decisions.
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Can Only Be Purchased as Part of a Full Course N/A N/A
Advanced Credit Policy - Part 2

This module also included in:
Advanced Credit Policy
The major topic for this module is the analysis of terms of sale.
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Can Only Be Purchased as Part of a Full Course N/A N/A
Advanced Credit Policy - Part 3

This module also included in:
Advanced Credit Policy
The major topic for this module is monitoring the outcomes of credit policy.
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Can Only Be Purchased as Part of a Full Course N/A N/A
Anatomy of a Preference (Pre-2017 Version)

This module will present the steps the credit professional can take to build a strong defense against preference claims and minimize the cost of legal fees. Practicing good Credit Department Hygiene and knowing your customers and their payment patterns and how they align with the allowable defenses of a preference, can better the creditor's position for a strong defense.
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$89.99
N/A N/A
B. Credit in the Company

This module also included in:
Business Credit Principles
This module discusses the role and structure of the credit department in a business setting from strategic and organizational points of view.
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$89.99
N/A N/A
Bankruptcy - Setting the Stage

This learning module will provide a broad overview of bankruptcy to familiarize the student with the different chapters of bankruptcy and the parties involved
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$89.99
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Bankruptcy – Exercising Your Rights as a Creditor

This learning module will present the topics of Reclamation, Administrative Claims and Dealings with Bankruptcy.
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$89.99
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Bankruptcy – Navigating the Chapters

This learning module discusses the major bankruptcy chapters in depth and describes how a creditor can deal with and work through the different chapters of bankruptcy.
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$89.99
N/A N/A
Basic Collection Training

This module also included in:
Commercial Collections Specialist
This module provides the credit professional with an introduction to how to make an effective collection call. Key information covered will include the importance of professionalism, how to prioritize and prepare for a call, details necessary for an effective call, the importance of documenting your calls, the importance of follow-up, and how to handle angry customers. In addition this module will present role-plays of several collection calls.
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$89.99
N/A N/A
Battle of the Forms

This module also included in:
Commercial Construction Credit Specialist
How do you win the “Battle of the Forms” in a Uniform Commercial Code sale of goods? This presentation will answer these questions to help you navigate the “Battle of the Forms”.
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$89.99
N/A N/A
Business Writing Skills

You may have taken English or creative writing in college, but do the skills learned in those classes transfer to business writing? Business writing offers its unique challenges, and the good business writer understands the attributes that make for clear, direct, effective (even powerful) communication to busy people in the business world.
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$89.99
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C. Organizing the Credit Department

This module also included in:
Business Credit Principles
This module discusses the role of the credit department from an organizational point of view.
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$89.99
N/A N/A
CBA Exam Review - Part 1

This module also included in:
CBA Exam Review
This module outlines what is covered on the CBA Exam. Please be sure to take the Accounting pre-test here and the Perpetual Inventory problem here before you start the module.  


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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CBA Exam Review – Part 2

This module also included in:
CBA Exam Review
This module outlines what is covered on the CBA Exam
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CBA Exam Review – Part 3

This module also included in:
CBA Exam Review
This module outlines what is covered on the CBA Exam.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CBF Review - Part 1

This module also included in:
CBF Review
This module is a review of Business Law topics in preparation for the CBF Exam. Overview and discussion reviews the essential topics of Business Law needed by the successful credit professional. This is part 1 of a 2 part review of the Business Law portion of the CBF exam.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CBF Review - Part 2

This module also included in:
CBF Review
This module is a review of Business Law topics in preparation for the CBF Exam. Overview and discussion reviews the essential topics of Business Law needed by the successful credit professional. This is part 2 of a 2 part review of the Business Law portion of the CBF exam. There is no quiz for this module.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CCE Review: Session 1

This module also included in:
CCE Review
This module is designed to help the student focus on exam strategies, short essay answers, and case study presentation.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CCE Review: Session 2

This module also included in:
CCE Review
This module covers many common legal terms or concepts that the credit manager should be familiar with.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
CCE Review: Session 3

This module also included in:
CCE Review
This module covers the case component of the CCE Exam.
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Can Only Be Purchased as Part of a Full Course N/A No Quiz
Collections - Delinquencies and the Collection Process

This module also included in:
Commercial Collections Specialist
Topics covered in this learning module include Implementation of Policy, Examples of Collection Strategies and Steps, When to Use an Outside Source and Who to Use for an Outside Source.
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$89.99
N/A N/A
Collections – Bankruptcy Overview

This module also included in:
Commercial Collections Specialist
This learning module presents an overview of the chapters of bankruptcy, giving more detail to Chapters 7 and 11.
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$89.99
N/A N/A
Collections – Documenting the Credit Relationship

This module also included in:
Commercial Collections Specialist
This learning module presents Preparation, the Credit Policy Manual, Requirements for Credit Decisions and the Credit Agreement.
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$89.99
N/A N/A
Collections – Granting Credit: Regulatory Considerations

This module also included in:
Commercial Collections Specialist
This learning module will present the topics of Customer and Guarantor Information; Collections; Federal Statutes and Regulations; and State Statutes and Regulations.
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$89.99
N/A N/A
Collections – Recovery, Litigation and the Courts

This module also included in:
Commercial Collections Specialist
This learning module covers Payment Plans; Litigation; Discovery, Motions, and Trials; and Judgment Enforcement.
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$89.99
N/A N/A
Collections – Why Customer’s Don’t Pay

This module also included in:
Commercial Collections Specialist
Topics covered in this learning module include The Costs of Credit, Reasons for Non Payment, “Real” Reasons for Non Payment, and Bad Intentions.
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$89.99
N/A N/A
Credit Management Contract Terms

This module also included in:
Commercial Construction Credit Specialist
Learn the importance of contract terms and forms to increase profits, lower costs and lower risk.
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$89.99
N/A N/A
D. The Credit and Sales Partnership

This module also included in:
Business Credit Principles
This module looks at some ways credit and sales can work together to maximize efficiencies, make a positive impact on company profits and provide the best possible customer service.
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$89.99
N/A N/A
Dealing With Difficult People

Dealing with difficult people can be challenging! Their behavior can leave you emotionally drained and distracted from focusing on more important issues. If you feel caught up in a drama that you’re ready to exit, this session is for you! Learn how to stop negative patterns, set healthy boundaries, and respectfully disengage from button pushers.
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$89.99
N/A N/A
Dispute Resolution

This module also included in:
Commercial Construction Credit Specialist
What are the procedures and advantages of Litigation, Mediation and Arbitration? When are Arbitration clauses enforceable? When is Mediation a worthwhile use of time and money? What is Alternative Dispute Resolution or ADR?
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$89.99
N/A N/A
E. Legal Forms of Business

This module also included in:
Business Credit Principles
The legal form of a debtor’s business may represent a key risk factor for creditors. Consequently, it is important that credit professionals understand the different forms of business, particularly as they affect the rights of creditors and debtors.
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$89.99
N/A N/A
F. Legal Environment of Credit – Antitrust Regulations

This module also included in:
Business Credit Principles
This module covers the four critical antitrust laws and how they affect the credit professional on a daily basis.
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$89.99
N/A N/A
Financial Statement Analysis - Chapter 1 - Financial Statement Overview

This module also included in:
Financial Statement Analysis I
This module presents an overview of the financial statements of commercial firms. Students first read chapter 1 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
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Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 2 - The Balance Sheet

This module also included in:
Financial Statement Analysis I
This module covers the balance sheet, one of the basic financial statements. Students first read chapter 2 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 3 - Income & Statement of Stockholders’ Equity

This module also included in:
Financial Statement Analysis I
This module covers the income statement and the statement of shareholders’ equity. Students first read chapter 3 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 4 - Statement of Cash Flows

This module also included in:
Financial Statement Analysis I
This module covers the statement of cash flows, which is derived from the firm’s balance sheets and income statement. Students first read chapter 4 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 5 - The Analysis of Financial Statements

This module also included in:
Financial Statement Analysis I
This module covers the use of financial statements in making credit-granting decisions. Students first read chapter 5 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis – Appendix 3A: A Guide to Earnings Quality

This module also included in:
Financial Statement Analysis I
This module covers financial statement quality, which concerns the degree to which accounting statements capture debtor’s actual financial situation. Students first read Appendix 3A of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
G. Legal Environment of Credit – Beyond Antitrust Regulations

This module also included in:
Business Credit Principles
This module covers specific legislation, beyond antitrust laws, that impact the credit profession on a daily basis.
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$89.99
N/A N/A
H. The Uniform Commercial Code

This module will cover a brief guide to the UCC, and descriptions and explanations of Article 2: Sales, Article 6: Bulk Sales and Article 9: Secured Transactions.
More info

$89.99
N/A N/A
I Have My First Preference Claim - What Should I Do Now?

This module also included in:
Commercial Bankruptcy Credit Specialist
This presentation will outline what you should do if you find that you have a preference claim. The presenter will cover the definition of a preference, why they exist and what are the defenses; Preferential Transfers, including their policy and purpose; the Process of Recovery of Preferential Transfers and what can be recovered; how the creditor can defeat preference claims; Statutory Elements; Ordinary Course of Business; and Subsequent Value.
More info

$89.99
N/A N/A
I. Credit Policy and Procedures

This module also included in:
Business Credit Principles
A well-defined credit policy allows a business to achieve established goals and serves as a guide in determining how to handle a variety of situations.
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$89.99
N/A N/A
J. Credit Applications

This module also included in:
Business Credit Principles
This learning module discusses the importance of the credit application. Why it is important, how it ties into the credit policy.
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$89.99
N/A N/A
K. Terms and Conditions of Sale

This module also included in:
Business Credit Principles
The material presented in this module focuses on payment terms; from a legal standpoint the words “terms” and “conditions” are used interchangeably.
More info

$89.99
N/A N/A
L. Credit Investigations

This module also included in:
Business Credit Principles
This module discusses all phases of gathering credit information—from the legal right to do so to the reasons such investigations are important to setting up the process.
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$89.99
N/A N/A
Liens and Bonds: The Critical Nature of the Preliminary Notice

This module also included in:
Commercial Construction Credit Specialist
This module will address the when, why and how the preliminary notice relates to retaining lien rights, while leveraging receivables down the ladder of supply.
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$89.99
N/A N/A
M. Business Credit Fraud

This module also included in:
Business Credit Principles
The objective of this module is to provide a description of those known circumstances that most frequently reveal the trail of fraud and help credit professionals identify the steps necessary to protect their firms from financial loss through credit risk.
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$89.99
N/A N/A
Making Sense of Mechanic’s Liens, A Practical Introduction

This module also included in:
Commercial Construction Credit Specialist
This is the first of a series of sessions designed for commercial credit executives in the building and construction arena.
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$89.99
N/A N/A
My Customer Filed Bankruptcy - What Should I Do Now?

This module also included in:
Commercial Bankruptcy Credit Specialist
This presentation will show you what to do when you think a customer has filed bankruptcy; how to check on the filing and how to react to the different types of bankruptcy that can be filed. Learn the new laws that apply in bankruptcy and how the courts are ruling on matters like reclamation, new administrative claims and creditors' committee issues so you can act quickly and decisively the next time a customer says those dreaded words.
More info

$89.99
N/A N/A
N. Making Credit Decisions

This module also included in:
Business Credit Principles
This module discusses approaches and decision factors associated with making credit decisions with speed, accuracy and efficiency.
More info

$89.99
N/A N/A
O. International Trade

This module also included in:
Business Credit Principles
Companies selling internationally have a number of unique decisions to make before shipping an order.
More info

$89.99
N/A N/A
P. Finance and Business Insurance

This module also included in:
Business Credit Principles
This module explores the various choices available to borrowers, as well as alternative methods of financing.
More info

$89.99
N/A N/A
Payment Bonds

This module also included in:
Commercial Construction Credit Specialist
How can your company quote a project without knowing whether you are a secured creditor or unsecured? The most important question never asked is whether a project is bonded. When can you be confident that a project is bonded?
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$89.99
N/A N/A
Q. Negotiable Instruments

This module also included in:
Business Credit Principles
This learning module presents the Concept of Negotiability; Kinds of Negotiable Instruments; Certificates of Deposit; Negotiation of Commercial Paper; and Checks Marked “Paid in Full”.
More info

$89.99
N/A N/A
R. Bankruptcy Code Proceedings

This module also included in:
Business Credit Principles
This chapter presents the general basics of bankruptcy. As with all legal issues, credit professionals are urged to seek legal counsel.
More info

$89.99
N/A N/A
Reviewing and Revising Construction Contracts

This module also included in:
Commercial Construction Credit Specialist
Appreciate the costs, leverage and risk inherent in construction contract terms.
More info

$89.99
N/A N/A
S. Bankruptcy Alternatives

This module also included in:
Business Credit Principles
There are many ways of handling the affairs of insolvent or financially distressed business debtors. One is to keep the debtor in business and restore the business to profitability. Another is to put the debtor out of business, sell the assets and distribute the proceeds among creditors.
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$89.99
N/A N/A
Uniform Commercial Code - Sale of Goods

This module also included in:
Commercial Construction Credit Specialist
Understand the terms the Uniform Commercial Code adds to your contract automatically unless you “otherwise agree.”
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$89.99
N/A N/A
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