Browse All Modules

Many modules in our comprehensive list below are also offered as part of a Course or Specialty Certificate. Before purchasing individual modules you may want to check if one or more of them are part of a Courses or Specialty Certificate that you are interested in.

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Module Name Summary Purchase View Quiz
Advanced Credit Policy - Part 1

This module also included in:
Advanced Credit Policy
The major topic in this module is making credit decisions.
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Advanced Credit Policy - Part 2

This module also included in:
Advanced Credit Policy
The major topic for this module is the analysis of terms of sale.
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Advanced Credit Policy - Part 3

This module also included in:
Advanced Credit Policy
The major topic for this module is monitoring the outcomes of credit policy.
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Anatomy of a Preference

This module will present the steps the credit professional can take to build a strong defense against preference claims and minimize the cost of legal fees. Practicing good Credit Department Hygiene and knowing your customers and their payment patterns and how they align with the allowable defenses of a preference, can better the creditor's position for a strong defense.
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$69.95
N/A N/A
Bankruptcy - Setting the Stage

This learning module will provide a broad overview of bankruptcy to familiarize the student with the different chapters of bankruptcy and the parties involved
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$69.95
N/A N/A
Bankruptcy – Exercising Your Rights as a Creditor

This learning module will present the topics of Reclamation, Administrative Claims and Dealings with Bankruptcy.
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$69.95
N/A N/A
Bankruptcy – Navigating the Chapters

This learning module discusses the major bankruptcy chapters in depth and describes how a creditor can deal with and work through the different chapters of bankruptcy.
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$69.95
N/A N/A
Basic Collection Training

This module also included in:
Commercial Collections Specialist
This module provides the credit professional with an introduction to how to make an effective collection call. Key information covered will include the importance of professionalism, how to prioritize and prepare for a call, details necessary for an effective call, the importance of documenting your calls, the importance of follow-up, and how to handle angry customers. In addition this module will present role-plays of several collection calls.
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$69.95
N/A N/A
Battle of the Forms

This module also included in:
Commercial Construction Credit Specialist
How do you win the “Battle of the Forms” in a Uniform Commercial Code sale of goods? This presentation will answer these questions to help you navigate the “Battle of the Forms”.
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$69.95
N/A N/A
Business Credit Fraud

This module also included in:
Business Credit Principles
This learning module provides a description of known circumstances that most frequently reveal the trail of fraud in the making, and help credit professionals identify the steps necessary to protect their firms from financial loss through credit risk.
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$69.95
N/A N/A
Business Plan for the Credit Function

Why plan when time and resources are limited? The answer: to enhance your ability to make good decisions and to make you successful. This is a presentation that reviews a step-by-step approach to developing a business plan for the credit function. It will include the development of both strategic and financial plans. The planning process can be fun and interesting if the approach is logical, orderly and performed in a systematic fashion.
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$69.95
N/A N/A
Business Writing Skills

You may have taken English or creative writing in college, but do the skills learned in those classes transfer to business writing? Business writing offers its unique challenges, and the good business writer understands the attributes that make for clear, direct, effective (even powerful) communication to busy people in the business world.
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$69.95
N/A N/A
CBA Exam Review - Part 1

This module outlines what is covered on the CBA Exam. Please be sure to take the Accounting pre-test here and the Perpetual Inventory problem here before you start the module.  


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$69.95
N/A No Quiz
CBA Exam Review – Part 2

This module outlines what is covered on the CBA Exam
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$69.95
N/A No Quiz
CBA Exam Review – Part 3

This module outlines what is covered on the CBA Exam.
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$69.95
N/A No Quiz
CBF Review - Part 1

This module is a review of Business Law topics in preparation for the CBF Exam. Overview and discussion reviews the essential topics of Business Law needed by the successful credit professional. This is part 1 of a 2 part review of the Business Law portion of the CBF exam.
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$69.95
N/A No Quiz
CBF Review - Part 2

This module is a review of Business Law topics in preparation for the CBF Exam. Overview and discussion reviews the essential topics of Business Law needed by the successful credit professional. This is part 2 of a 2 part review of the Business Law portion of the CBF exam. There is no quiz for this module.
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$69.95
N/A No Quiz
CCE Review: Session 1

This module is designed to help the student focus on exam strategies, short essay answers, and case study presentation.
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$69.95
N/A No Quiz
CCE Review: Session 2

This module covers many common legal terms or concepts that the credit manager should be familiar with.
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$69.95
N/A No Quiz
CCE Review: Session 3

This module covers the case component of the CCE Exam.
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$69.95
N/A No Quiz
Collections - Delinquencies and the Collection Process

This module also included in:
Commercial Collections Specialist
Topics covered in this learning module include Implementation of Policy, Examples of Collection Strategies and Steps, When to Use an Outside Source and Who to Use for an Outside Source.
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$69.95
N/A N/A
Collections – Bankruptcy Overview

This module also included in:
Commercial Collections Specialist
This learning module presents an overview of the chapters of bankruptcy, giving more detail to Chapters 7 and 11.
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$69.95
N/A N/A
Collections – Documenting the Credit Relationship

This module also included in:
Commercial Collections Specialist
This learning module presents Preparation, the Credit Policy Manual, Requirements for Credit Decisions and the Credit Agreement.
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$69.95
N/A N/A
Collections – Granting Credit: Regulatory Considerations

This module also included in:
Commercial Collections Specialist
This learning module will present the topics of Customer and Guarantor Information; Collections; Federal Statutes and Regulations; and State Statutes and Regulations.
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$69.95
N/A N/A
Collections – Recovery, Litigation and the Courts

This module also included in:
Commercial Collections Specialist
This learning module covers Payment Plans; Litigation; Discovery, Motions, and Trials; and Judgment Enforcement.
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$69.95
N/A N/A
Collections – Why Customer’s Don’t Pay

This module also included in:
Commercial Collections Specialist
Topics covered in this learning module include The Costs of Credit, Reasons for Non Payment, “Real” Reasons for Non Payment, and Bad Intentions.
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$69.95
N/A N/A
Commercial Letters of Credit

This module also included in:
Business Credit Principles
Understand what a Letter of Credit is and how it can help you to reduce the risk in your international transactions. Learn which types of Letters of Credit are best for your situation and how to avoid the most common documentation discrepancies.
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$69.95
N/A N/A
Communication and Credit

This session offers a basic introduction to the Communication process and the challenges Credit and Collection staffers face daily - particularly with collection calls. Concepts such as "interference" and "encoding and decoding" messages will be examined. Other topics for discussion will be verbal and nonverbal skills and challenges, the communication process, effective communication strategies in credit, and technology and communication.
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$69.95
N/A N/A
Credit and Sales Partnership

This module also included in:
Business Credit Principles
This learning module will look at some of the ways credit and sales can work together to maximize efficiencies, make a positive impact on company profits and provide the best possible customer service.
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$69.95
N/A N/A
Credit in the Business World

This module also included in:
Business Credit Principles
This module will cover the a brief history of credit, reasons credit is offered, the important elements of credit and where it fits into the business cycle, the different types of credit, and the Federal Reserve System and its impact on the economy.
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$69.95
N/A N/A
Credit in the Company

This module also included in:
Business Credit Principles
This module will cover why credit is a function of business, the strategic role of credit, where credit typically fits within the business organization, the role of credit in the operating cycle and the goals and core activities of a credit department.
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$69.95
N/A N/A
Credit Investigations

This module also included in:
Business Credit Principles
This learning module discusses all phases of gathering credit information – from the legal right to do so, to the reason(s) why it is important, to setting up the process.
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$69.95
N/A N/A
Credit Management Contract Terms

This module also included in:
Commercial Construction Credit Specialist
Learn the importance of contract terms and forms to increase profits, lower costs and lower risk.
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$69.95
N/A N/A
Credit Policy and Procedures - Part 1

This module also included in:
Business Credit Principles
This learning module discusses Defining the Credit Policy; Establishing the Credit Policy; Implementing the Credit Policy; Types of Credit Policy; the Credit Procedures Manual; Credit Applications; and the Credit Application as a Contract.
More info

$69.95
N/A N/A
Credit Policy and Procedures - Part 2

This module also included in:
Business Credit Principles
This learning module discusses the importance of the credit application. Why it is important, how it ties into the credit policy. Things you should consider when designing your credit applications And the importance role the application plays in the credit department and credit investigations.
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$69.95
N/A N/A
Customer Visits

This module also included in:
Business Credit Principles
This learning module will discuss Objectives of Customer Visits; Customer Education and Best Practices; Account Status and Collecting Money; Preparation; and After the Visit.
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$69.95
N/A N/A
Dealing With Difficult People

Dealing with difficult people can be challenging! Their behavior can leave you emotionally drained and distracted from focusing on more important issues. If you feel caught up in a drama that you’re ready to exit, this session is for you! Learn how to stop negative patterns, set healthy boundaries, and respectfully disengage from button pushers.
More info

$69.95
N/A N/A
Dispute Resolution

This module also included in:
Commercial Construction Credit Specialist
What are the procedures and advantages of Litigation, Mediation and Arbitration? When are Arbitration clauses enforceable? When is Mediation a worthwhile use of time and money? What is Alternative Dispute Resolution or ADR?
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$69.95
N/A N/A
Escheatment

This learning module will cover a basic history of unclaimed property law, the categories of reportable unclaimed property, priority rules, the basic duties imposed on a company by unclaimed property law, company rights regarding unclaimed property reporting, the consequences of not complying with unclaimed property law and problem indicators that may trigger an unclaimed property audit.
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$69.95
N/A N/A
Exemption Certificate Management

This module covers the basics of Exemption Certificate Management, contemplating the risk vs. the rewards of compliance.
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$69.95
N/A N/A
Financial Statement Analysis - Chapter 1 - Financial Statement Overview

This module also included in:
Financial Statement Analysis I
This module presents an overview of the financial statements of commercial firms. Students first read chapter 1 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 2 - The Balance Sheet

This module also included in:
Financial Statement Analysis I
This module covers the balance sheet, one of the basic financial statements. Students first read chapter 2 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 3 - Income & Statement of Stockholders’ Equity

This module also included in:
Financial Statement Analysis I
This module covers the income statement and the statement of shareholders’ equity. Students first read chapter 3 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 4 - Statement of Cash Flows

This module also included in:
Financial Statement Analysis I
This module covers the statement of cash flows, which is derived from the firm’s balance sheets and income statement. Students first read chapter 4 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis - Chapter 5 - The Analysis of Financial Statements

This module also included in:
Financial Statement Analysis I
This module covers the use of financial statements in making credit-granting decisions. Students first read chapter 5 of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financial Statement Analysis – Appendix 3A: A Guide to Earnings Quality

This module also included in:
Financial Statement Analysis I
This module covers financial statement quality, which concerns the degree to which accounting statements capture debtor’s actual financial situation. Students first read Appendix 3A of Understanding Financial Statements, NACM’s custom edition, by Lyn M. Fraser and Aileen Ormiston
More info
Can Only Be Purchased as Part of a Full Course N/A N/A
Financing and Business Insurance - Part 1 - Financing

This module also included in:
Business Credit Principles
This learning module will discuss Financing Needs, Factors/Factoring, Finance Companies, Banks, Leasing, Leveraged Buyouts, and Government Programs.
More info

$69.95
N/A N/A
Financing and Business Insurance - Part 2 – Credit Insurance

This module also included in:
Business Credit Principles
This module will provide an overview of credit insurance, what it is and how it differs from factoring.
More info

$69.95
N/A N/A
I Have My First Preference Claim - What Should I Do Now?

This module also included in:
Commercial Bankruptcy Credit Specialist
This presentation will outline what you should do if you find that you have a preference claim. The presenter will cover the definition of a preference, why they exist and what are the defenses; Preferential Transfers, including their policy and purpose; the Process of Recovery of Preferential Transfers and what can be recovered; how the creditor can defeat preference claims; Statutory Elements; Ordinary Course of Business; and Subsequent Value.
More info

$69.95
N/A N/A
Internal Controls-Part 1

Part 1 of Internal Controls provides the student with a broad understanding of what internal controls are and how they affect an organization’s structure; work and authority flows; and people and management information systems.
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$69.95
N/A N/A
Internal Controls-Part 2

The Federal Trade Commission mandates that every creditor and financial institution covered by the Red Flags Rule must adopt a risk-based program that identifies red flags that apply to its own operation and how to respond to them. This module will help students to understand how to comply with the new FTC regulations.
More info

$69.95
N/A N/A
International Trade

This module also included in:
Business Credit Principles
This module will cover country risk analysis versus international customer credit decisions, common problems for the exporter, open account terms, commercial letters of credit, standby letters of credit, sight drafts, dated drafts, bankers acceptances, foreign exchange, sources of government and private sector financing, legal considerations and the role of the freight forwarder.
More info

$69.95
N/A N/A
Know Your Customer

This module also included in:
Business Credit Principles
This learning module covers Who is the Customer; the Five C’s of Credit; and Principals and the Nature of the Business.
More info

$69.95
N/A N/A
Legal Environment of Credit

This module also included in:
Business Credit Principles
It is important that credit professionals be aware of the specific government legislation that pertains to business credit.
More info

$69.95
N/A N/A
Legal Forms of Business

This module also included in:
Business Credit Principles
This learning module focuses on the legal form of an organization as a factor in credit analysis.
More info

$69.95
N/A N/A
Liens and Bonds: The Critical Nature of the Preliminary Notice

This module also included in:
Commercial Construction Credit Specialist
This module will address the when, why and how the preliminary notice relates to retaining lien rights, while leveraging receivables down the ladder of supply.
More info

$69.95
N/A N/A
Making Credit Decisions

This module also included in:
Business Credit Principles
This learning module discusses approaches and decision factors associated with making credit decisions with speed, accuracy and efficiency.
More info

$69.95
N/A N/A
Making Sense of Mechanic’s Liens, A Practical Introduction

This module also included in:
Commercial Construction Credit Specialist
This is the first of a series of sessions designed for commercial credit executives in the building and construction arena.
More info

$69.95
N/A N/A
My Customer Filed Bankruptcy - What Should I Do Now?

This module also included in:
Commercial Bankruptcy Credit Specialist
This presentation will show you what to do when you think a customer has filed bankruptcy; how to check on the filing and how to react to the different types of bankruptcy that can be filed. Learn the new laws that apply in bankruptcy and how the courts are ruling on matters like reclamation, new administrative claims and creditors' committee issues so you can act quickly and decisively the next time a customer says those dreaded words.
More info

$69.95
N/A N/A
Negotiable Instruments

This module also included in:
Business Credit Principles
This learning module presents the Concept of Negotiability; Kinds of Negotiable Instruments; Certificates of Deposit; Negotiation of Commercial Paper; and Checks Marked “Paid in Full”.
More info

$69.95
N/A N/A
Organizing the Credit Department

This module also included in:
Business Credit Principles
This module discusses the role of the credit department and how its proper structuring can ensure that the role of credit contributes to the overall success of a company. It will cover organizational options for the credit department, the benefits of centralization, the benefits of decentralization, management responsibilities, components of the credit department team and the importance of training.
More info

$69.95
N/A N/A
Out-of-Court Settlements

This module also included in:
Business Credit Principles
This learning module will present information which will help the credit professional become familiar with both of these methods and their advantages and disadvantages, in order to participate effectively if a customer becomes insolvent.
More info

$69.95
N/A N/A
Payment Bonds

This module also included in:
Commercial Construction Credit Specialist
How can your company quote a project without knowing whether you are a secured creditor or unsecured? The most important question never asked is whether a project is bonded. When can you be confident that a project is bonded?
More info

$69.95
N/A N/A
PCI Compliance

This module also included in:
Business Credit Principles
PCI-DSS (Payment Card Industry-Data Security Standard) is an issue that will affect anyone taking credit card payments regardless of size, location, composition of business or type of product or service.
More info

$69.95
N/A N/A
Power of Antitrust - Part 1

This module also included in:
Business Credit Principles
In this module, we will explore the pertinent Acts and the origin and reasoning behind the antitrust laws that help the credit department develop.
More info

$69.95
N/A N/A
Power of Antitrust - Part 2

This module also included in:
Business Credit Principles
Recognizing the importance of free and responsible exchange of credit information in the open, unsecured credit-based American economic system, this presentation is intended to describe some ethical standards for conduct in the exchange of credit information as it relates to defamation and confidentiality of both customers and suppliers.
More info

$69.95
N/A N/A
Reviewing and Revising Construction Contracts

This module also included in:
Commercial Construction Credit Specialist
Appreciate the costs, leverage and risk inherent in construction contract terms.
More info

$69.95
N/A N/A
Taking the Fear Out of Financial Statement Analysis

This module also included in:
Business Credit Principles
Does the thought of analyzing a Financial Statement send you into complete fear? Your fears will soon be over! This module covers the basics of a financial statement and the main points to look for in analysis. It will review the components of a financial statement and how to extract the information that becomes important to the credit professional.
More info

$69.95
N/A N/A
Terms and Conditions of Sale

This module also included in:
Business Credit Principles
The material presented in this module focuses on payment terms; from a legal standpoint the words “terms” and “conditions” are used interchangeably.
More info

$69.95
N/A N/A
The Balanced Scorecard Meets the Credit Department

This module will help students explore and learn the concepts of the Balanced Scorecard and its benefits to the credit department function; explore the basic theory of strategic planning and goal setting through real world examples, and give credit professionals insights into the strategic planning process and an effective way to “balance” goals and measurements.
More info

$69.95
N/A N/A
The Uniform Commercial Code

This module will cover a brief guide to the UCC, and descriptions and explanations of Article 2: Sales, Article 6: Bulk Sales and Article 9: Secured Transactions.
More info

$69.95
N/A N/A
Uniform Commercial Code - Sale of Goods

This module also included in:
Commercial Construction Credit Specialist
Understand the terms the Uniform Commercial Code adds to your contract automatically unless you “otherwise agree.”
More info

$69.95
N/A N/A
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